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Medical Virtual Assistant - (US Registered Nurse) at Staffing for Doctors
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Communication, Coordination, Customer Service, Scheduling, Athena EMR, Medication Refills, Clinical Support, Detail-Oriented, Multitasking, Time Management, Administrative Support, Follow-Up, Documentation, Medical Practice Workflows, Strong Communication Skills

Industry

Staffing and Recruiting

Description
We are seeking a highly organized and patient-centered Medical Administrative Assistant to support our clinical operations. The ideal candidate will have strong communication skills, experience in medical practice workflows, and the ability to manage a high volume of administrative tasks. A licensed USRN is highly preferred, and we will prioritize hiring candidates who meet this qualification. Key Responsibilities Patient Communication & Coordination Handle inbound and outbound calls with professionalism and accuracy Assist patients with inquiries, follow-ups, and instructions Provide exceptional customer service, ensuring a smooth patient experience Scheduling & Admin Support Manage patient appointments, follow-up visits, and provider schedules Coordinate and update schedules using Athena EMR Verify patient information and update charts as needed Medication & Clinical Support Process medication refill requests in coordination with the provider Ensure proper documentation and follow established clinic protocols Assist in managing and following up on provider orders Top 3 Core Tasks Inbound/Outbound Phone Calls Medication Refills Scheduling US Registered Nurse (USRN) – Highly Preferred Experience with Athena EMR is an advantage Prior experience in a medical administrative or clinical support role Strong communication and customer service skills Ability to multitask and manage time effectively Detail-oriented and able to follow clinical workflows accurately
Responsibilities
The Medical Virtual Assistant will handle patient communication and coordination, manage appointments, and provide medication and clinical support. They will ensure a smooth patient experience through effective scheduling and follow-up.