JOB SUMMARY

We are seeking a dedicated and compassionate Medical Receptionist / Customer Service Representative to join our healthcare team. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service, managing appointments, and assisting with administrative duties in a fast-paced medical environment. The role requires professionalism, empathy, and a working knowledge of healthcare terminology and practices.

QUALIFICATIONS:

• Degree diploma or equivalent; certification in medical office administration or related field preferred.
• Proven experience in a receptionist or customer service role, preferably in a medical or healthcare setting.
• Basic knowledge of medical terminology, office practices, and healthcare procedures.
• Familiarity with insurance verification processes and medical billing codes.
• Proficient in office software, including Microsoft Office, and experience with Electronic Health Records (EHR) systems.
• Strong communication skills, both verbal and written, with the ability to interact with patients, visitors, and medical staff in a professional and empathetic manner.
• Ability to handle sensitive and confidential information in compliance with HIPAA regulations.
• Excellent organizational skills and attention to detail.
• Ability to multitask, stay organized, and maintain a calm and professional demeanor in a fast-paced environment.
• A compassionate, patient-focused attitude and willingness to assist others.
  Job Type: Full-time

Language:

• ARABIC (Required)

Salary will vary based on experience and performance in the interview.
Job Type: Full-time
Pay: AED2,500.00 - AED3,500.00 per mont