ABOUT US

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

JOB SUMMARY

The Medication Access Specialist works with providers and local pharmacies. They help with distributing medication refills and related tasks to improve patient care.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 1 Year of Experience

• Answers incoming phone calls. Responds to caller needs or directs them to the right person professionally.
• Works as a patient liaison between the pharmacy and clinic providers. Receives and processes all medication refill requests by fax, phone, in person, and electronically.
• Researches patient information to assist care providers with medication refills. Corresponds with insurance companies regarding prior authorizations for medications.
• Communicates with relevant personnel regarding medication distribution, keeping all patient information confidential.