MAJOR DUTIES Management of prescribing records Ensure that all requests for repeat prescriptions on EPS are actioned, where possible, within two working days. Check that all repeat items requested are due to be issued. Any items not on repeat prescription that are requested by a patient need to be managed in line with MMT Protocol / Flow Chart. Add items as requested for Dressings/ Nutrition and Ostomy purposes.
Synchronisation of items on repeat prescription. Liaising with Local Pharmacies Manage incoming MMT phonelines (Patient/Pharmacy/Internal) Action EMIS Access Pharmacy emails and Accurx requests. Supporting BMG colleagues with queries where appropriate Use Standard Operating Procedures (SOPs) to Issue holiday prescriptions. Check Gap in Issue / Medicine Compliance following (SOPs) Manage Drugs Cabinet for Emergency Trolley/Site use.
Communicate effectively with our patients via digital and non-digital platforms

Please refer the Job description for details