We are seeking an experienced and dedicated Medicines Management Technician to support the Practice to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

• To undertake medicines reconciliation in accordance with practice protocols and to update patients’ medical records / prescribing accordingly.
• To support the achievement of the practice’s prescribing Quality and Outcomes Framework targets.
• Working with the Dispensary Manager to contribute to the review and development of repeat prescribing protocols / to improve the efficiency and effectiveness of repeat prescribing systems.
• To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
• To participate in medication audits.
• To assist in the appropriate monitoring and management of prescribing the budgets and to liaise with the medicines management team at the LHB.
• To prepare evidence-based resources and information to support the implementation of rational cost-effective prescribing.
• To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
• To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
• To advise on the sourcing and safe management of medicines as appropriate.

CONFIDENTIALITY

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

1. QUALIFICATIONS

• NVQ3 Pharmacy services (or equivalent)
• Registration as a Pharmacy Technician with the General Pharmaceutical Council
• Accredited Checking Technician Qualification/Medicines Management Qualification

2. EXPERIENCE

• Understanding of prescribing and Medicines Management issues
• Understanding of working effectively within multidisciplinary groups
• Post qualification experience
• NHS Primary Care/ GP Surgery
• Emis clinical system.
• Dealing with the public/patients.

3. KNOWLEDGE/SKILLS

• Good verbal and written communication
• Motivated and enthusiastic
• Able to respond to change and apply new developments without difficulty.
• Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
• Good interpersonal skills, ability to make effective relationships with others.
• Excellent attention to detail
• Advanced numeracy skills.
• Excellent keyboard and computer skills

• Taking messages and passing on information as appropriate.
• Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers