Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Medspa Front Desk Coordinator at Pine Village

Sugarloaf Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Scheduling, Multi-tasking, Organizational Skills, Problem-solving, MedSpa Knowledge, Inventory Management, Marketing Support

Industry

Description

Description Job Summary The MedSpa Front Office Coordinator serves as the first point of contact for clients, ensuring a warm, professional, and seamless experience. This role is responsible for managing front desk operations, scheduling appointments, handling client inquiries, and supporting the MedSpa team with administrative tasks. Hours: M-Th: 11am-7pm, Friday: 9am-5pm Essential Functions: Manage client inquiries in person, via phone, and through email, providing accurate information about services and products. Address client concerns or complaints professionally and escalate issues to management as necessary. Schedule and confirm client appointments, not only within the Medspa but also for other practices completing cosmetic treatments. Complete pre and post appointment follow ups with clients who are about to receive treatment and who’ve received treatments either in the MedSpa or practice locations to ensure preparedness, quality and satisfaction of services. Coordinate daily schedules and communicate changes with the MedSpa team. Process payments and issue receipts. Track and manage inventory of retail operational supplies, notifying management of restocking needs. Assist with marketing initiatives, including promotions, newsletters, and event coordinator. Prepare treatment rooms for appointments, as needed, in collaboration with MedSpa staff. Requirements Education, Skills, and Experience: High school diploma or equivalent required 1-3 years of experience in a front office or customer service role, preferably in a spa, healthcare, or hospitality environment. Exceptional customer service and communication skills. Proficiency in scheduling and booking software. Strong multi-tasking, organizational, and problem-solving abilities. Basic knowledge of MedSpa services and products is a plus. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 20 pounds at times.

Responsibilities

The MedSpa Front Office Coordinator manages front desk operations, schedules appointments, and handles client inquiries. They also support the MedSpa team with various administrative tasks.