KEY JOB SPECIFIC ACCOUNTABILITIES:

• To deliver budgeted meetings, events, groups and travel trade target by maximising revenue and profit for each property through increased conversion, maximising meeting room occupancy, rate opportunities, upselling and cross selling of hotels.
• To handle the meetings, events, groups and travel trade enquiries booking process from enquiry through to confirmation in a timely manner, delivering outstanding customer service.
• To ensure compliance with company standards consistently delivering a professional service and building strong working relationships with our clients, resulting in repeat clients, achieving targeted BDRC scores.
• To create and maintain a positive working environment between the team, hotels and Sales Team where “everyone sells” and knowledge is shared.

REQUIRED EXPERIENCE & SKILLS:

• Preferred experience within a Meetings & Events Sales role, but not essential.
• Proficient in Microsoft office applications.
• Knowledge of (but not essential) Hotel CRM Systems.
  Job Types: Full-time, Permanent
  Pay: £24,199.50 per year

Additional pay:

• Bonus scheme

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Referral programme

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
• Weekend availability

Experience:

• Event Management: 1 year (preferred)

Work Location: In perso

Operating within a commercial team responsible for the strategic management meetings, events, group and travel trade enquiries of Macdonald Hotels & Resorts. To deliver and maximise Sales opportunities through the effective use of business management tools and management of committed empowered team. Promoting a professional and positive image and by encouraging the same from others in your team.