Bromley Old Town Hall has been lovingly brought back to life through a multimillion-pound refurbishment. Since its origins in 1907, the building has long been a centre of the community and a place of celebration. Our venue accommodates a huge range of events, from weddings and ceremonies to meetings and conferences. The unique period features of the building have made us a prime location for filming and photography, as well as a popular venue for both intimate and large-scale celebrations. With an on-site hotel and a selection of catering and production partners, there’s almost nothing we can’t accommodate. We are proud to offer a truly exceptional and versatile venue, where history meets modern luxury.
The role of Meeting and Events Sales Coordinator is responsible for the sales, planning, and administration of all events, as well as the promotion and development of our venue’s market presence. This individual will be an integral part of ensuring the smooth execution of meetings, conferences, and various other events hosted at Bromley Old Town Hall. The ideal candidate will be responsible for managing the sales process, working closely with clients to plan events, and providing administrative support to ensure every event is a success. Additionally, they will work on enhancing the venue’s visibility in the marketplace, developing new business, and strengthening relationships with key clients.

ADMINISTRATION

-Compile and distribute function sheets within agreed time frames.
-Manage invoicing and collections process, ensuring timely and accurate billing
-Act as the liaison with catering partners, facilitating enquiries, confirming booking, organising tastings, tours and meetings as needed
-Oversee all incoming event inquiries, issuing proposals in accordance with agreed pricing structures, and seeking approval from the General Manager for any additional discounts.
-Manage post event feedback ensuring timely follow-ups, responses, and escalating issues when necessary. Maintain third party venue hire listings by regular updating them with current images, pricing and promotional content in line with brand standards.
-Monitor online review platforms, addressing feedback and escalating concerns as needed
-Oversee post- event check in’s; ensuring proper follow-up on feedback, billing, and collection processes with clients and catering partners.

VENUE AND EVENT SALES RESPONSIBILITIES

-Venue diary management, collaborating with the location team to ensure Clockwise member events and external bookings are prioritized appropriately, in alignment of the guidance of the general manager.
-Managing end to end venue booking process, including invoicing and final account reconciliation, and co-ordinate with company functional teams including marketing and finance.
-Handle all aspects of sales management, including responding to enquiries, , conducting venue tours preparing proposals, following up, and conforming provisional bookings
-Proactively source new business opportunities through networking, local business connections, trade fairs, and other channels to drive event sales.
-Oversee and curate social media accounts to enhance brand awareness and promote the venue (Bromley Old Town Hall) for events, including posting engaging content to highlight social and corporate events, venue hire opportunities, and collaborations with Brama and Clockwise when applicable.
-Foster event partnerships with external vendors (eg florists, production companies) to elevate the event experience, ensuring clear approval processes, service level agreements, and feedback mechanisms in collaboration with the General Manager.

OPERATIONAL RESPONSIBILITIES

-Coordinate event access and venue setup, ensuring smooth transitions for event day operations. Conduct on-the-day venue checks and oversee event logistics, collaborating with the catering partner for event handover and organizer welcome processes.
-Attend events as necessary, ensuring proper handover, briefing, and event organizer engagement.
-Provide essential cover in both Brama & Clockwise as directed by the General Manager including duty management and reception/front of house cover