MEIHSS Lead Staffing Coordinator at Muckleshoot Indian Tribe

Auburn, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Scheduling, Communication, Problem Solving, Project Management, Record Keeping, Conflict Resolution, Elder Care, Cultural Sensitivity, Quality Assurance, Team Collaboration, Confidentiality, Data Interpretation, Time Management, Client Assessment, Community Engagement, Emergency Coordination

Industry

Government Administration

Description

JOB SUMMARY As the Lead Coordinator for Elders In-Home Care Services, you will play a pivotal role in ensuring the seamless operation and coordination of our home care services for elders. Your primary responsibility will be overseeing staff scheduling and day-to-day coordination to deliver efficient, culturally sensitive, and high-quality care to our elder clients. This leadership position involves collaborating with various agencies, and MIT departments, maintaining confidentiality, fostering positive relationships within our organization and the community, and coordinating with contracted agencies to ensure comprehensive care. MAJOR TASKS AND RESPONSIBILITIES This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position. 1. Establishes and maintains confidential and positive caring relationships with managers, staff, physicians, non-physician providers, departments, and elders/families. 2. Evaluates staffing needs and makes recommendations as needed. Ensures adequate staffing levels for all shifts, to include coverage for planned or unplanned absences. 3. Follows the master staffing schedule and prepares daily staffing sheets with continual revisions as necessary. 4. Works productively and effectively within a complex environment with multiple/changing priorities, supporting implementation of programs and procedures developed at an organizational level. 5. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment through quality assurance surveys and phone inquiries. 6. Evaluates staff, addressing issues appropriately and continuously monitors staff to improve services provided. 7. Develops and maintains a confidential client filing system, case records and required forms, including service episode records, care plans, risk assessments and/or safety plans and ensures other documentation is obtained and filed appropriately. Creates and maintains forms necessary for completion of scheduler’s task. 8. Timely and accurately reports all concerns and incidents to management. 9. Collaborate with contracted agencies to ensure the seamless integration of care services, maintain open lines of communication, and coordinate care plans effectively. 10. Assist management by providing accurate schedules to facilitate informed leave request considerations, ensuring staffing levels are maintained during staff absences. 11. Facilitates and coordinates transportation in emergencies. 12. Prepares, organizes, and maintains appropriate resources, reports and statistical summaries. 13. Participates in a variety of meetings, workshops, and committees for the purpose of conveying and/or gathering information required to perform functions and maintaining professional knowledge. 14. Collaborates with community leaders, professional staff/consultants, and elders/families to identify, define, and meet elder home care needs, goals, and objectives. 15. Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities. EDUCATION - EXPERIENCE AND TRAINING FOR POSITION Required• Bachelor’s degree in social science, human services, health administration, geriatrics or related field. AND • Three (3) years of experience providing complex administrative support that includes at least one (1) year experience in social work and/or health care environment. OR • A combination of NAC/HCA certification and (4) years combined complex administrative support and social work in home health setting will be considered. Preferred: Experience working within a Tribal community. Experience working with elderly. SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION Skill in: Effectively interacting with a diverse group of people; communicating effectively verbally and in writing; using logic and reasoning; problem-solving; planning and managing projects; preparing and maintaining accurate records; using standard office equipment and personal computer, including pertinent software applications; time management; conflict resolution.Knowledge of: Utilization review, quality assurance and managed health care concepts; clinical or client assessment; elder care and home care practices; HIPAA compliance; the English language including composition and grammar; human behavior; Native American culture and history.Ability to: Maintain confidentiality; maintain a positive attitude and work ethic; effectively communicate information and ideas, both written and verbal; comprehend information, both written and verbal; form culturally competent, non-judgmental, supportive and empowering relationships with culturally diverse individuals; gather and interpret data, reach logical conclusions, and present findings and recommendations; use independent judgment; work independently; work cooperatively as a member of a team and in a professional manner; organize and coordinate schedules; work effectively within a high stress environment. PHYSICAL REQUIREMENTS The working conditions described herein are representative of those that must be met by an employee to successfully perform the essential duties of this class. The employee is continuously required to sit, talk, hear and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to drive a motor vehicle. The employee is occasionally required to stand, walk, climb, bend at the waist, kneel, grasp objects with the fingers, and reach with hands and arms. The employee must occasionally push/pull up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is usually moderately quiet.

Responsibilities

The Lead Staffing Coordinator oversees staff scheduling and daily coordination of home care services for elders, ensuring high-quality and culturally sensitive care. This role involves collaboration with various agencies and maintaining positive relationships within the organization and community.