Member Ambassador - OPENER 4:15AM-10:15AM M-F with Weekend Availability at Orangetheory - Franchise #0276

Allen, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Fitness, Communication, Organization, Problem Solving, Multi-tasking, Teamwork, Cash Handling, Technical Troubleshooting, Client On-boarding, Record Keeping, Referral Programs, Follow-up, Positive Attitude, Continuous Learning

Industry

Wellness and Fitness Services

Description

Job Details Job Location: Allen - Allen, TX 75013 Job Shift: Opening Member Ambassadors assist in running all "front of house fitness studio operations. Ideal candidates hold a passion for fitness, have strong customer service skills, and have basic sales experience. The Member Ambassador is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail and concession sales, and maximizing workout traffic. ESSENTIAL DUTIES & RESPONSIBILITIES: Achieves daily, weekly and monthly sales and membership goals. Establishes and maintains an effective referral program. Maintains accurate records using established OTF sales systems. Conducts telephone inquiries/follow up calls/customer care calls. Leads OTF studio previews with prospects and/or fitness program holders. Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio. Maintains an organized and clean lobby/front desk area. Processes accurate cash and credit card transactions. Delivers timely follow up and follow through activities with all prospective clients. Responds to member requests, inquiries and concerns with a sense of urgency. Troubleshoots and solves technical issues successfully. Conducts proper on-boarding of all OTF clients through the use of Client Intake Forms and FP Agreements. Works closely with Fitness Team to ensure that processes are fulfilled. Demonstrates a friendly, positive attitude and passion for OTF as a business. Models and supports OTFs values and culture. Other duties as assigned by supervisor. Qualifications REQUIRED SKILLS & QUALIFICATIONS Excellent interpersonal and customer service skills Solid verbal and written communication skills Detail-oriented and extremely organized with the ability to multi-task in a fast-paced environment Ability to identify, analyze, and develop solutions to problems Functional computer skills required MS Office basic programs (word, excel), Internet, Basic computer program software use Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, its an attitude) Must have the ability to work a flexible schedule, including evenings and/or weekends Passion for health and fitness and helping others succeed Must possess a passion for continuous learning and a strong desire for career growth EDUCATIONAL QUALIFICATIONS High School Diploma required Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

Responsibilities

Member Ambassadors assist in running all front of house fitness studio operations and are responsible for meeting and exceeding sales and membership goals. They greet members and guests, maintain an organized lobby area, and process transactions.