Member Benefits Coordinator at Our House, Inc.

New Providence, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Benefits Coordination, Social Services, Human Services, Organizational Skills, Communication Skills, Regulatory Compliance, Documentation Management, Advocacy, Collaboration, Problem Solving, Time Management, Technology Friendly, Knowledge of Medicaid, Knowledge of SNAP, Knowledge of Social Security, Experience with IDD

Industry

Individual and Family Services

Description

Description About Us: The mission of Our House, Inc. is to provide healthy, stimulating and inclusive environments for individuals with intellectual and developmental disabilities through community residences, employment services, innovative day programs, social opportunities and related support services designed to help them achieve their full potential for living meaningful and productive lives. Our House, Inc.is seeking to fill the role of Member Benefits Coordinator. This position will manage all federal, state, and local benefits for approximately 150 members of our residential and day programs while maintaining compliance with Social Security, Medicaid, and NJ Division of Developmental Disabilities requirements. As Member Benefits Coordinator, you will partner with our Representative Payee Accountant to manage members’ benefits from initial onboarding through ongoing maintenance and recertification. Successful candidates will be highly organized, able to manage their own time, technology friendly, skilled at navigating complex regulatory systems with multiple stakeholders, and driven by our mission to serve people with disabilities. On a typical day this position will assist the members of our programs by: •Onboarding new members by collecting required documentation (award letters, portion letters, leases), applying for Representative Payeeship, assessing current benefits, and coordinating with guardians and interdisciplinary teams to ensure smooth transitions. •Identifying and applying for available benefits and subsidies including housing assistance (SHC, SRAP) and other governmental programs that support member independence and financial stability. •Managing annual recertification processes for Medicaid, housing subsidies, and other benefit programs, ensuring timely submission of all required documentation to maintain continuous coverage. •Collaborating with DDD Support Coordinators to facilitate member placement in day programs, residential services, and community supports. •Working closely with the Representative Payee Accountant to identify and resolve issues which impact benefits or subsidies, including coordination with third-party Representative Payees. •Monitoring member asset limits and coordinating appropriate spend-down activities to protect SSI eligibility. •Serving as liaison between members, guardians, program staff, and external agencies to advocate for member needs and coordinate comprehensive support. •Maintaining accurate records, completing required reporting, and ensuring compliance with federal, state, and organizational standards. •Providing backup support for Medicaid billing and other administrative functions as needed. This job description is not designed to be a comprehensive listing of activities, duties, or responsibilities required for this role, which may change at any time with or without notice. This is a hybrid position, with 3 days per week required in office. Benefits: Our House, Inc. offers competitive salaries and benefits to employees: Full-time employee benefits package includes medical, prescription, dental, vision, life insurance, tuition assistance, matching 401K plan, plus generous vacation, personal and sick paid time off. Substitutes benefits include matching 401K plan, tuition assistance and more Requirements Ideal applicants will have: •Associate's degree and 2+ years’ experience in benefits coordination, social services, or human services. •Experience working with individuals with intellectual and developmental disabilities (IDD/DDD). •Knowledge of Social Security disability benefits, Medicaid, SNAP, and other governmental assistance programs. • Strong organizational skills with ability to manage multiple deadlines and complex documentation requirements. • Excellent communication skills for working with members, guardians, government agencies, and interdisciplinary teams. • Preferred: Experience with NJ Division of Developmental Disabilities programs, housing subsidies (SHC/SRAP), and/or DDD Medicaid waivers. • Preferred: Experience with MyEvolv (or similar) billing system. • Highly Preferred: Working knowledge of Representative Payee programs and familiarity with SSA and Medicaid policies and procedures. Disclosure: Although Our House Inc. has attempted to accurately and thoroughly describe this position, Our House Inc. reserves the right to change the same, including to change, add to, or subtract from the duties outlined, within the sole discretion of Our House Inc., at any time, with or without advance notice. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”. The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. Equal Opportunity Employer Statement Our House Inc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all employees are valued and respected. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to these factors. We encourage applications from candidates of all backgrounds and experiences. If you require a reasonable accommodation during the application process, please contact us at HRdepartment@ourhousenj.org. Our House Inc. uses E-Verify to verify eligibility for employment.

Responsibilities

The Member Benefits Coordinator will manage federal, state, and local benefits for approximately 150 members, ensuring compliance with relevant requirements. Responsibilities include onboarding new members, managing recertification processes, and serving as a liaison between members and external agencies.