With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation’s premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime.
NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners. Beyond our membership, our nearly 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime.
A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none.

WORK ARRANGEMENT AND DESCRIPTION:

This is a hybrid position and the Reporting Location is NICB Headquarters (Oak Brook, IL). The individual will be provided with the privilege and flexibility to work away from NICB Headquarters, but will be required to report periodically in-person based upon business needs, subject to the discretion of their supervisor, and in compliance with NICB’s rules and procedures.

POSITION REQUIREMENTS/ABILITIES:

• Ability to interface successfully with a wide variety of people.
• Ability to work independently under pressure.
• Good written, verbal, business communication, analytical and decision-making skills.
• Detail-oriented
• Advanced Excel proficiency, including formulas, pivot tables and macros.
• Ability to effectively administer the CRM Membership Database.

EDUCATION, WORK EXPERIENCE, LICENSURE:

• Bachelor’s degree required.
• Knowledge of the P&C industry a plus.
• Proficiency in MS Office and basic computer applications (Excel and Power Point is required).
• Working knowledge of research resources and techniques, especially those available via the Internet.

POSITION PURPOSE:

A member of the Partner Engagement and Member Services (PEMS) team, the Member Engagement Analyst supports the retention and growth of our membership base by collecting and analyzing data on member companies and the industry to aid in identifying and developing new opportunities, including potential new members, products, and markets.

COMPETENCIES/DUTIES:

• Identifies and develops potential target markets and prospective members through research, analysis, and liaison with PEMS team.
• Supports the development of new product and service solutions by collecting and analyzing data appropriate to concept screening and pilot study evaluations.
• Researches industry publications for relevant information, identifying trends, activities, and behaviors to inform strategies and decisions.
• Proactively identifies risks that could impact the stability of its member companies and NICB revenue streams.
• Ensures timely production and flow of information among all department team members and cross-functional teams.
• Collects, analyzes, and formats member-specific performance data to ensure accuracy, including but not limited to premium data, estimated assessments, Member Activity Report (MAR) data, etc.
• Monitors and forecasts industry trends and developments to drive growth, development, and increased engagement.
• Other duties as assigned.