Member Experience Associate at Bangor Region YMCA
Bangor, ME 04401, USA -
Full Time


Start Date

Immediate

Expiry Date

12 Aug, 25

Salary

0.0

Posted On

12 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

PART-TIME CUSTOMER SERVICE SUPERSTAR WANTED!

Do you love helping people? Are you the go-to problem solver among your friends? Do you light up a room with your positive attitude? If so, we want YOU to join our team as a Member Experience Associate.

How To Apply:

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Responsibilities
  • Greet customers with a warm smile (even over the phone!)
  • Handle inquiries with patience, efficiency, and flair
  • Solve challenges and create positive experiences
  • Keep things organized and running smoothly in a fast-paced environment
  • Be a friendly face (or voice) that makes our customers feel valued
  • Give tours to prospective new members.
  • Help new members sign up, change and/or renew their membership.
  • Call prospective new members who have registered online.
  • Check up on your new members and be sure they have access to all they are interested in.
  • Ability to work 2 nights per week from 4 or 5pm to 9 pm.
  • Ability to sub in when needed occasionally.
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