Member Experience Associate - Overnight at Club Fitness

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Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

17.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention to Detail, Following Procedures, Interacting with People, Maintaining Security, Welcoming Atmosphere

Industry

Wellness and Fitness Services

Description

Job Details Position Type: Part Time Education Level: High School Job Category: Entry Level OUR VALUES Community | Action | Recognition | Experience OUR VISION is to be the elite health and fitness provider in every community we serve. OUR MISSION is to provide the best experience for everybody to improve their quality of life through fitness. We are seeking dedicated Overnight Front Desk Attendant’s to ensure the smooth operation of our facility during late night hours. This individual will be responsible for managing the front desk, checking in members, and maintaining security and a welcoming atmosphere. Hours: 11:00 pm - 3:00 am Compensation: $17.00/ Hour Location: This is a floating role, requiring flexibility to work at various Club Fitness locations based on business needs. Club assignments will be reviewed during the interview process. A Day in the Life of a Front Desk Member Experience Associate: Greet and welcome all members upon arrival. Prevent unauthorized individuals from accessing the facility. Provide assistance and information to members as needed. Maintain a friendly and professional demeanor at all times. Verify member check-ins and ensure only those with valid memberships are permitted to work out. You'll Succeed if you Love: Interacting with people Following procedures and policies Delivering excellent customer service Achieving and exceeding member expectations Providing a Clean, Functional, and Friendly environment Join our team and help us provide a safe and welcoming environment for our members! Qualifications Minimum Qualifications: 17 years of age or older, required Previous customer service or hospitality experience, preferred Strong attention to detail and ability to follow procedures. Excellent customer service skills. Ability to work independently and handle overnight shifts. Previous experience in a similar role is preferred Why You’ll Love Working for Club Fitness: Employee Owned – Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners Career Growth – We believe in your potential. We offer opportunities for career advancement and provide training for everyBODY on our team. Local Support – We're proud to be local to St. Louis, where club support is just one call away when you need it. Free Memberships – You and an immediate family member get FREE access to all our club locations because you deserve it. Discounts – Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades. Comprehensive Benefits – Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Responsibilities

The Member Experience Associate will manage the front desk, check in members, and maintain security during late night hours. They will also greet members and provide assistance as needed.