Member Experience Coordinator at Harrier

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Administration, Event Coordination, Hospitality, Problem Solving, Microsoft Office, CRM Systems, Organizational Skills, Adaptability, Detail Orientation, Proactive, Teamwork, Independence, Reliability

Industry

Staffing and Recruiting

Description

Company Description At The CEO Institute, we connect and support executive leaders across Australia through peer advisory groups and professional development. We believe no leader should walk alone, and this role plays a key part in making that experience feel seamless and meaningful. Job Description Part-Time Member Experience Coordinator Flexible Hours | Leadership-Focused Organisation | Brisbane (16 hrs/week, Tues–Fri) Are you someone who enjoys helping people, thrives on variety, and likes to make things run smoothly? Do you love working with senior professionals and enjoy the energy of events and planning? This role could be your perfect fit. We’re looking for a Member Experience Coordinator to support our State Director and Member Services Manager with event delivery, member engagement, and admin support. The role is 16 hours per week, spread across Tuesday to Friday (some early starts to set up rooms and greet members and occasional evening events). The role is 16 hours per week, spread across Tuesday to Friday (some early starts to set up rooms and greet members and occasional evening events). What You’ll Do Support Events & Meetings: Coordinate venues, catering and logistics for monthly executive events. Be the go-to for smooth, professional experiences. Keep Things Running: Manage admin and member records, assist with communications, and help us continuously improve how we operate. Member Support: Welcome new members, support their experience, and maintain regular engagement with our high-calibre network. Sales & Growth Support: Assist with identifying potential members and contributing to membership development activities. Qualifications What We’re Looking For Customer service mindset — you enjoy helping people and solving problems on the go. Confident communicator — in writing and in person, with senior professionals. Experience in admin, events, hospitality, customer service or a member-based organisation. Strong skills in Microsoft Office and CRM/database systems. Organised, adaptable, and detail-focused — you like ticking things off a list. Someone who’s a proactive self starter, reliable, and enjoys both teamwork and independence. A current driver's licence and access to a vehicle are essential (you’ll be reimbursed for event-related travel). Parking spot available at our office. Additional Information Why Join Us? Flexible, part-time role that gives you the support you need to balance your career with things that make your life richer – such as family, health and doing the things you love Collaborative and inclusive team culture Impactful work with business leaders Opportunity for professional development Access to rewards and discounts through our benefits partner Discounted health insurance through our corporate partner Interested Apply now online — we’d love to hear from you. (Please note: We won’t be accepting agency applications.)

Responsibilities

The Member Experience Coordinator will support the State Director and Member Services Manager with event delivery, member engagement, and administrative support. Responsibilities include coordinating venues and logistics for events, managing member records, and assisting with membership development activities.