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Member Experience Representative at CFX
Crestwood, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales Transactions, Fitness Assessments, Organization, Maintenance, Communication, Teamwork, Problem Solving

Industry

Description
Description CFX® Member Experience Representative CFX prides itself on being different from the typical expensive and intimidating gym center; we offer a comfortable workout environment, state-of-the-art equipment, and total convenience – for less! Build a rewarding career while helping others achieve their fitness goals! CFX exists to provide our communities the very best value in fitness, in the quickest and most convenient way possible. We our dedicated to providing our members a place to experience a healthy lifestyle through support of our dedicated, knowledgeable staff, quality equipment, and a clean, comfortable atmosphere. The Member Experience Representative is the first and last point of contact when members enter and leave the facility. They are responsible for greeting all members, checking-in members, answering questions, cleaning, and assisting managers with selling memberships. What we offer: Free gym membership and employee discounts Motivating team atmosphere and support system Significant company growth and advancement opportunities Responsibilities: Greet all members Assist with sales transactions Contact prospects/ members to schedule/ confirm Fitness Assessments Convey information to members and/or direct the situation to the appropriate person. Sign in members accurately Add and update information in specialized software programs Keep the front desk area organized and neat Assist with maintenance of facility Arrange equipment, weights or mats appropriately Maintenance and stock restrooms as necessary Maintain a high level of customer service when greeting members and answer questions knowledgeably Dress appropriately based on CFX standards
Responsibilities
The Member Experience Representative greets all members and assists with sales transactions. They also maintain the front desk area and ensure a high level of customer service.