Member Experience Representative I at OceanAir Federal Credit Union

Ventura, California, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, Team Player, Tech Savviness

Industry

Banking

Description

Description Join the OceanAir Federal Credit Union Team! ? Job Title: Member Experience Representative I (MERI) Location: Ventura Branch Type: Full-time Are you ready to dive into a rewarding career where you’ll make waves in the financial world? At OceanAir Federal Credit Union, we're all about creating an easy, personal, and right-on-point experience for our members—and we’re searching for energetic, customer-focused individuals to join our team as a Member Experience Representative I (MERI) What You'll Do: As an MERI, you’ll be the friendly face helping our members navigate their financial journeys. You'll work alongside an awesome team, learning the ropes while taking care of tasks like: Processing deposits, withdrawals, and loan payments (your new superpowers ). Answering questions and solving member puzzles (think of yourself as a financial detective ?). Recommending products and services that make our members’ lives way easier. Handling cash and making sure our vault stays secure (it’s like being a treasure keeper! ). Plus, you’ll practice our core values every day: Make It Right: Always looking out for our members and the community. Make It Easy: Turning financial jargon into simple solutions. Make It Personal: Building connections that truly matter. What You'll Bring to the Table: A passion for customer service and building relationships (no Grinches here! ). Strong problem-solving chops—you’ve got common sense and a knack for making things better. Tech-savviness to master our online tools and systems. A team-player attitude and the ability to thrive in a fast-paced environment. Requirements What We Require: A high school diploma or GED. Experience in customer service (bonus points if you've worked with cash). The ability to communicate like a pro—both in writing and out loud. Why Join Us? Be part of a company that truly cares about its community. Enjoy a supportive and inclusive work environment. Get your foot in the door with a fantastic entry-level role and grow your career with us! Your Mission Awaits! Ready to make a splash in the world of banking? Apply now and help us make OceanAir Federal Credit Union the friendliest financial service provider around!

Responsibilities

As a Member Experience Representative I, you will assist members with their financial transactions and inquiries. You will also recommend products and services to enhance their financial experience.