Member Relations Coordinator at NYNN

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

0.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality Management, Customer Service, Interpersonal Communication, Administrative Support, Guest Relations, Conflict Resolution, Data Entry, Reservation Management, Multilingualism, Team Collaboration

Industry

Hospitality

Description

INTRODUCTION NYNN is a series of inspiring places for inspiring people. We handcraft unique environments and experiences, from members’ clubs to resort hotels, to entertainment gastronomies and more. NYNN is developing a portfolio of diverse concepts in Greece with the intention to travel. NYNN is initiated and bootstrapped by Temes S.A., developer of Costa Navarino. Our first concept is House of NYNN, a private lifestyle members’ club, located at The Ilisian. Spread across three levels and over 5,500 SQM, House of NYNN is designed for balance - where pleasure, work, fitness, and wellbeing come together effortlessly. Thoughtfully curated spaces include laid-back dining, vibrant bars, smart workspaces, next-gen fitness, and the largest outdoor pool in central Athens. A rich calendar of events, experiences, and entertainment that cuts through the noise, bring together a community that moves with intention. The people of NYNN are the heart of everything we do. We are fully committed to making a positive impact on their lives. ABOUT YOU You’re a natural host - warm, attentive, and genuinely engaging. You have a way of making people feel comfortable, welcome, and at ease. As a Member Relations Coordinator at House of NYNN, you’ll be both the first impression and a familiar, reassuring presence - helping set the tone from the moment someone walks through our doors. With your calm confidence, clear communication, and thoughtful approach to hospitality, you know how to make every interaction feel considered. You’re detail-oriented, composed under pressure, and always ready to support - ensuring every member feels looked after, respected, and at home. ABOUT THE ROLE As a Member Relations Coordinator, you’ll be at the heart of the member experience - blending service with intuition and coordination. Your role is key to keeping the energy flowing and the experience seamless, from welcome to farewell. Member Experience & Service Greet members and their guests with warmth and professionalism, managing entry, check-ins, and guest verifications with ease. Be a trusted point of contact - answering questions, fulfilling requests, and offering guidance on House of NYNN programming, amenities, and spaces. Handle feedback and concerns gracefully, while keeping our member database up-to-date with relevant notes and insights. Communication & Coordination Respond to calls, emails, and inquiries promptly, with clarity and courtesy. Provide clear direction to members and guests, ensuring they feel informed and taken care of. Collaborate closely with internal teams to ensure a smooth, joined-up experience across departments. Administrative & Operational Support Monitor reservations and bookings, ensuring every detail is accurate and well-coordinated. Handle day-to-day admin - from data entry to record-keeping - with diligence and care. OUR IDEAL CANDIDATE Fluent command of English and Greek A degree in Hospitality, Tourism, Communications, or similar - but we care more about your experience and ideas Excellent communication and interpersonal skills Great team player Positive attitude & open-minded Willingness to take on challenges Purpose-driven mindset Passionate and ambitious Flexible to work in shifts, including weekends and Public Holidays WHY YOU’LL LOVE IT HERE Be part of a team where creativity and individuality are celebrated. Work in an environment that’s all about connection, inspiration, and purposeful living. Access to company benefits, exclusive events, and a vibrant community. Competitive pay, growth opportunities, and plenty of room to make your mark.

Responsibilities

The Member Relations Coordinator manages the end-to-end member experience, including greeting guests, handling inquiries, and coordinating bookings. They serve as the primary point of contact to ensure seamless service and maintain an up-to-date member database.