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Member Relations Specialist at ALOHA PACIFIC FEDERAL CREDIT UNION

, , -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Account Management, Loan Processing, Cross Selling, Teller Transactions, Branch Operations, Underwriting, Credit Analysis, Word Processing, Spreadsheet Programs

Industry

Financial Services

Description

$1000 HIRING BONUS JOB SUMMARY Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. QUALIFICATIONS EDUCATION AND/OR EXPERIENCE HIGH SCHOOL DIPLOMA REQUIRED; TWO (2) YEARS RELATED EXPERIENCE AND/OR TRAINING; OR EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE. SIX (6) MONTHS UNDERWRITING EXPERIENCE REQUIRED; ABILITY TO ANALYZE/UNDERSTAND CREDIT REPORTS AND POSSESS BASIC KNOWLEDGE OF BANK UNDERWRITING. KNOWLEDGE IN THE USE OF WORD PROCESSING AND SPREADSHEET PROGRAMS. LICENSES/CERTIFICATIONS MUST BE ABLE TO OBTAIN NMLS (NATIONWIDE MORTGAGE LICENSING SYSTEM AND REGISTRY) WITHIN SIX (6) MONTHS, NO LATER THAN ONE (1) YEAR. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Responsibilities

Responsible for providing members the highest level of service and assisting them with new accounts and loans. Completes teller transactions and branch operational tasks to help the branch reach its annual sales, growth, and service goals.