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Member Relations Specialist at ALOHA PACIFIC FEDERAL CREDIT UNION

Kapolei, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

26.37

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Member Relations, Cross Selling, Teller Transactions, Branch Operations, Underwriting, Credit Report Analysis, Word Processing, Spreadsheets

Industry

Financial Services

Description

$1000 HIRING BONUS JOB SUMMARY Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. QUALIFICATIONS EDUCATION AND/OR EXPERIENCE HIGH SCHOOL DIPLOMA REQUIRED; TWO (2) YEARS RELATED EXPERIENCE AND/OR TRAINING; OR EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE. SIX (6) MONTHS UNDERWRITING EXPERIENCE REQUIRED; ABILITY TO ANALYZE/UNDERSTAND CREDIT REPORTS AND POSSESS BASIC KNOWLEDGE OF BANK UNDERWRITING. KNOWLEDGE IN THE USE OF WORD PROCESSING AND SPREADSHEET PROGRAMS. LICENSES/CERTIFICATIONS MUST BE ABLE TO OBTAIN NMLS (NATIONWIDE MORTGAGE LICENSING SYSTEM AND REGISTRY) WITHIN SIX (6) MONTHS, NO LATER THAN ONE (1) YEAR. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Responsibilities

Provide high-level service to members by assisting with new accounts, loans, and teller transactions. Support branch growth and sales goals through product cross-selling and operational task execution.