JOIN OUR TEAM

Scottish Building Society is a mutual building society, which means we are owned by and run for our members. Although you may not have heard about us, we are the oldest remaining building society in the world. We started life in 1848 as the Edinburgh Investment Company. We help people save and buy their first and subsequent homes throughout their lives. We are a dedicated team focused on growing the Society whilst not losing sight of our values.
At the Scottish Building Society, our people are our most important asset - we couldn’t offer such a personalised service without them. We are connected into the communities our colleagues live and work in, and we strive to have a workforce that is representative of our members.
We are keen to recruit talented individuals who are interested in joining a company in which they can really make a difference. Our culture is friendly, open and inclusive where we actively encourage everyone to bring themselves to work. If you choose to join our team, you’ll find a great workplace and opportunities to develop and grow. We are currently on an exciting transformative journey, which the successful applicant would be part of.

QUALIFICATIONS:

• Preferably educated to Higher Level or equivalent.

ESSENTIAL EXPERIENCE:

• Previous experience in a face-to-face Customer Service role, preferably in a Branch environment
• Previous experience working with Microsoft Office programmes.

DESIRED EXPERIENCE:

• Working within a Financial Services organisation
• Tenured experience working within a Customer Service environment.

ESSENTIAL SKILLS:

• Accuracy and attention to detail.
• Ability to work effectively in a team environment.
• Excellent numeric abilities.
• Good listening skills.
• Good verbal and written communication skills.
• Customer service orientation.
• Problem solving.
• Honesty and integrity.
  This list is not exhaustive and the post holder is expected to carry out any other tasks that are required to fulfil the needs of the role. Management may add or subtract from the list of duties in order to meet the need of the business as they see fit and as per the terms and conditions of contract.

Please refer the Job description for details