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Member Retention Specialist - Klang Valley at Inspire Brands Asia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

2300.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Communication Skills, Microsoft Word, Microsoft Excel

Industry

Wellness and Fitness Services

Description

Job Brief We are looking for a passionate Billing Specialist to help us retain our core member base. In this role, you will ensure that our customers are successfully billed every month. In addition to this, you will be communicating with our members to ensure that they are happy with their experience at our gyms and ensure that their feedback and concerns are heard and managed. Candidate Requirements 1-2 years in sales or customer service. Experience in fitness or BPO industry with be an added advantage. Knowledge in Microsoft Word and Excel. Excellent written and verbal communication skills. Salary Range: RM2000 - RM2300 ABLE TO START IMMEDIATELY Location: Anytime Fitness SS15 & Anytime Fitness Highpark Kelana Jaya (willing to travel between these two locations)

Responsibilities

The Member Retention Specialist will ensure that customers are billed successfully every month and communicate with members to ensure their satisfaction with gym experiences. Feedback and concerns from members will be managed effectively.