Kiln is a flex-office and lifestyle brand that strives to deliver an exceptional experience, elevating the performance and lifestyle of our members through an ecosystem of people, products, places, and spaces.
Kiln launched in 2018 with our first locations in Salt Lake City and Lehi, Utah. Today, we’ve grown to 18 hubs across the Mountain West, and we’re just getting started. As a leader in the flex-office movement, Kiln is shaping the future of hybrid work in the evolving landscape of commercial real estate.
Our Core Values:
1: Human at the core
2: Achieve & Celebrate Together
3: Thoughtful and with Purpose
4: Always Evolving
5: Nothing short of Extraordinary
6: Scrappy & Ingenious
Our Mission:
Our mission is to transform the world within the workplace, elevating the quality of life for our members and empowering teams to build in new and innovative ways.
Our community lifts individuals, facilitates learning, and creates a collective that is capable of things we cannot imagine.

COMMUNITY EXPERIENCE & MEMBER SUPPORT

• Help onboard new members and ensure a seamless, welcoming start to their Kiln journey
• Respond to member needs with professionalism and care—resolving issues or escalating when necessary
• Be an active connector within the space: make member introductions, support local communications, and help create meaningful “collisions”

ABOUT THE ROLE

Are you a natural connector with a knack for sales and a passion for people? As a Member Success/Sales Associate, you’ll play a key role in driving membership growth, supporting sales efforts, and delivering an extraordinary experience to every person who walks through our doors.
You’ll be the first impression for prospective members and a trusted guide throughout their journey—helping them see the value of Kiln and ensuring their needs are met from day one. You’ll work closely with your Community Manager to grow occupancy, nurture relationships, and foster a thriving environment where our members and their businesses can flourish.