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Member Service Associate at ProFed Federal Credit Union
Auburn, Indiana, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Member Transactions, Customer Service, Cash Handling, Mathematical Computation, Computer Knowledge, Communication Skills, Organizational Skills, Attention to Detail, Product Promotion, Documentation, Team Collaboration, Training Attendance, Work Area Maintenance, Light Lifting, Prolonged Sitting, Prolonged Standing

Industry

Banking

Description
Description POSITION SUMMARY Primarily responsible for processing member transactions and providing a variety of member services in an accurate, efficient, and courteous manner. Additionally responsible for promoting credit union products and services and maintaining proper control of assigned cash, correspondence transactions, and credit union documents. QUALIFICATIONS Requires a well-organized individual who can portray a professional image regarding performance, appearance and attitude toward members, co-workers, and management staff. Must be able to balance consistently and keep proper control over cash drawer at all times. Ability to complete transaction documentation and perform mathematical computation is required. Must have basic computer knowledge and the ability to learn credit union transaction processing systems. PHYSICAL REQUIREMENTS Clear and effective communication abilities are required. Must be able to view a terminal screen and operate a computer keyboard. This individual must be able to count accurately and quickly. Must be able to sit and/or stand for prolonged periods. This position may require light lifting. ESSENTIAL DUTIES AND RESPONSIBILITIES Execute member transactions and provide general information in an accurate, efficient, and courteous manner Actively promote credit union products and services Maintain proper control of assigned cash, corresponding transactions, and credit union documents Maintain neat and organized work area Attend all required staff meetings and training sessions Additional duties as assigned ProFed is an EEO employer – M/F/Vets/Disabled
Responsibilities
The Member Service Associate is responsible for processing member transactions and providing various member services accurately and courteously. They also promote credit union products and maintain control over cash and documents.