• Member Service Officer - to Cover Clane & Coill Dubh Branch
• Reporting to: Team Leader, Member Services
• Duration : 12 month contract
• Start Date: Immediately
• Location: Clane & Coill Dubh ( candidate must be available to travel between branches)
• This is a part-time role (Saturdays during academic year & cover over holiday periods)

Requirements:

• Leaving Certificate or equivalent qualification
• QFA or willingness to pursue
• Excellent numerical skills
• Good PC Skills
• Minimum of 12 months working in a customer-facing environment
• Experience working in a cash environment is desirable but not essential
• Customer Focused, with a friendly and professional manner
• Ability to perform under pressure and work on own initiative
• Excellent attention to detail
• Excellent written and verbal communication skills
• Flexibility / Ability to multitask and prioritize work
• Excellent team playe

Experience:

• customer facing: 1 year (required

• Dealing with member services transactions, such as lodgements, withdrawals, loan payout etc. as required.
• Dealing with the filing of all paperwork, photocopying, scanning etc. as required.
• Balancing own batch on a daily basis.
• Processing of loan applications received from members (subject to relevant qualification)
• Managing the workflow of loan applications, contacting members with deferred/approved loans not drawn down, etc.
• Opening of new accounts as required.
• Foreign currency transactions
• Dealing with member queries on any Credit Union related matter.
• Co-operation with manager in the development and/or implementation of new technology or services
• Act as a cheque signatory within prescribed limits.
• To attend training programmes and workshops as required by the credit union.
• To be aware of and be compliant with various legislation and regulations governing Credit Union operations.
• To be aware of and comply with all Health & Safety regulations as directed by the credit union.
• To undertake such other reasonable and lawful duties as may be directed from time to time by the manager.

Requirements:

• Leaving Certificate or equivalent qualification
• QFA or willingness to pursue
• Excellent numerical skills
• Good PC Skills
• Minimum of 12 months working in a customer-facing environment
• Experience working in a cash environment is desirable but not essential
• Customer Focused, with a friendly and professional manner
• Ability to perform under pressure and work on own initiative
• Excellent attention to detail
• Excellent written and verbal communication skills
• Flexibility / Ability to multitask and prioritize work
• Excellent team player

Job Types: Part-time, Fixed term
Expected hours: 7.25 per week

Benefits:

• Additional leave
• Bike to work scheme
• Company pension
• Employee assistance program
• Sick pay

Schedule:

• Every weekend

Application question(s):

• What are your salary expectations?
• Do you hold a QFA or are you willing to pursue?

Experience:

• customer facing: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Reference ID: CLCU-MS0-072