Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Member Service Rep-Opener Capital YMCA at YMCA OF SUPERIOR CA
Sacramento, California, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

22.34

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Interpersonal Skills, Problem Solving, Membership Promotion, Facility Maintenance, Retail Operations, First Aid, CPR, Communication, Diversity Awareness, Relationship Building, Organization, Cleaning, Computer Skills

Industry

Non-profit Organizations

Description
POSITION SUMMARY: Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the facility. ESSENTIAL FUNCTIONS: Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. Interviews and/or tours prospective members; sells memberships. Builds relationships with members; helps members connect with one another and to the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. Handles retail item sales and towel service operations. Responsible for walking through facility regularly; assisting members, attending to any minor facility cleaning needs, reporting repairs, etc. All other duties as assigned by your supervisor QUALIFICATIONS: Certifications required within 30 days of hire: CPR/AED, and First Aid. Excellent interpersonal and problem solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales or related experience. Basic knowledge of computers BENEFITS: Free Membership EAP Program YMCA Retirement Plan Paid Sick Time SALARY RANGE: $16.00-$22.34
Responsibilities
The Member Service Representative delivers excellent service to members, guests, and program participants while promoting memberships and maintaining facility cleanliness. They also handle membership concerns and assist with retail operations.