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Member Service Representative at Alabama One Credit Union

Gordo, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Member Service, Communication, Problem Solving, Account Management, Financial Transactions, Customer Service, Teamwork, Record Keeping, Guidance, Product Knowledge

Industry

Financial Services

Description

Description Description The Member Service Representative will serve as a front-line ambassador for the Credit Union. The MSR will ensure excellent member service in branches by conducting transactions, opening accounts, providing information and resources, and resolving issues for members. Duties & Responsibilities Conducts financial transactions for members as a fully functional member of the branch/teller TEAM. Performs a variety of account services including but not limited to opening new accounts, issuing debit cards, opening CDs/IRAs, and routine account maintenance. Serves as an information point and provides guidance to members on the array of products and services provided by Alabama ONE. Resolves questions and routes members to appropriate areas/departments when additional guidance is warranted. Ensures appropriate records are maintained and required reports are prepared/submitted. Other duties as assigned. Requirements Requirements High school diploma or GED and at least one year of relevant work experience. Must be able to effectively communicate verbally and in writing. Successful candidates will be engaging and committed to providing excellent member service. Must be able to become and remain knowledgeable about the great products and services offered by Alabama ONE.

Responsibilities

The Member Service Representative will conduct financial transactions and provide account services for members. They will also serve as an information point and resolve member inquiries.