Member Service Representative - Full-Time at Saco Valley Credit Union

Saco, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

20.0

Posted On

27 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banking Transactions, Account Services, Digital Banking Support, Customer Relationship Management, Communication, Collaboration, Computer Literacy, Confidentiality

Industry

Banking

Description

Description Saco Valley Credit Union, a 2025 Best Place to Work in Maine, is looking for a Full-Time Member Service Representative to provide welcoming, professional, and reliable service to our members. This position primarily supports our two Saco branches with day-to-day operations and may provide coverage at our Waterboro branch as needed. In this role, you’ll help members with everyday banking needs including transactions, account services, and digital banking support while building strong relationships and delivering excellent service. What You’ll Do Assist members with transactions and account questions Open accounts and help members with additional services Support online and mobile banking needs Resolve member issues with professionalism and care Work collaboratively with branch team members Schedule & Benefits Monday-Friday schedule, occasional Saturdays with pay differential Health, dental, vision, 401(k), paid time off, holidays, and more Opportunities for growth and development Requirements What You Bring High school diploma or GED (required) Six months to two years of similar or related experience (preferred) Strong communication and collaboration skills Comfort using computers and learning new systems Ability to maintain confidentiality and handle sensitive information Physical and Work Environment This position operates in an office environment and requires: Prolonged periods of working at a computer and remaining in a stationary position Moving within the branch to assist members and complete daily tasks Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Employment Opportunity SVCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.

Responsibilities

Provide professional banking services to members, including processing transactions and opening accounts. Support digital banking needs and resolve member issues while collaborating with the branch team.