Member Service Representative I at Atlantic Federal Credit Union

Topsham, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Transaction Handling, Cash Drawer Balancing, Compliance, Problem Solving, Attention To Detail, Interpersonal Communication, Financial Services, Digital Tools Proficiency, Relationship Building

Industry

Banking

Description

Description Launch Your Career in Financial Services Imagine a role where your first job in finance becomes your next step, not your last stop. You like helping people. You’re good with details. And you’re ready for more than “just a job.” As a Member Service Representative at Atlantic Federal Credit Union, you’ll be the friendly face (and voice) people count on, while you quietly build a real career in financial services. What’s In It for You A clear career path – This is a launchpad into banking and financial services, with room to grow into leadership, lending, or other specialized roles. Paid training & real skills – You’ll learn banking, digital tools, and problem-solving skills that make you marketable anywhere. Work that actually matters – We’re a credit union, so you’re helping people feel more confident about their money. Supportive team – You’ll have leaders and coworkers who coach, encourage, and invest in your success. What You’ll Do Greet members and handle their everyday transactions, accurately and confidently Listen, ask questions, and connect members with the right accounts, loans, or digital tools Keep things running smoothly by balancing your cash drawer and following security and compliance standards Pitch in with daily branch operations like opening/closing and audit support Answer vital banking questions and deepen every relationship. At Atlantic, you get standout benefits: 11 paid holidays, PTO, full medical and dental, and robust employee assistance programs. Add a generous 401(k), Stakeholders Financial Reward Program, comprehensive insurance, advancement opportunities, a clothing allowance, and competitive pay, and you’ve got a great place to build your career. If you genuinely enjoy talking with people, starting conversations, and making others feel at ease, this is a place where that gift isn’t just welcomed, it’s where you can truly excel. Curious and drawn to the idea of growing with a place, not just working at one? Atlantic could be your next move. Ready to see where this could take you? Apply to be a Member Service Representative at Atlantic. Atlantic is an Equal Opportunity Employer. Requirements What You Bring 1–3 years’ experience working with people. Comfort in a fast-paced environment and a knack for solving problems. Strong attention to detail and a commitment to getting it right. Flexibility to travel to nearby branches as needed. A high school diploma or equivalent.

Responsibilities

The representative will greet members, accurately handle everyday transactions, and listen to member needs to connect them with appropriate accounts, loans, or digital tools. Responsibilities also include maintaining cash drawer accuracy, adhering to security standards, and assisting with daily branch operations like opening and closing procedures.