Member Service Representative II at Atlantic Federal Credit Union

Sanford, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Banking, Retail, Problem Solving, Attention to Detail, Compliance, Security, Relationship Building, Financial Products, Transaction Accuracy, Branch Operations, Professional Development, Team Support, Communication, Time Management, Adaptability

Industry

Banking

Description

Description Unlock Your Full Potential: Become a Key Player on Our Member Service Team! Atlantic Federal Credit Union is looking for an energetic, experienced, and detail-oriented Member Service Representative who’s ready to make a real impact in the financial lives of our members. If you are experienced and have a background in banking, retail or service, love connecting with people, and want to further your career, this could be the perfect fit. What You’ll Do: You won’t just handle routine transactions—you’ll be the face of our credit union, helping members with everything from deposits to problem-solving. Your support will be in branch and in our digital channels Be a Relationship Builder: You’ll do more than provide service—you’ll build lasting relationships. Educate our members about our full suite of financial products, helping them make smarter decisions. Maintain Financial Integrity: Balance your drawer down to the penny every time and ensure all transactions are accurate. Your keen eye will help catch potential issues before they become problems. Compliance and Security: Safeguard confidential information, keep an eye out for suspicious activity, and stay on top of all regulations. Branch Support: From opening and closing the branch to assisting with audits, you’ll be an essential part of the team’s day-to-day operations. Why You’ll Love It Here: At Atlantic, your professional development is our priority. You’ll have the opportunity to grow, learn, and take on new responsibilities in a supportive environment that values hard work and dedication. Go beyond transactions take the next step in your career with a team that’s got your back, we want to hear from you! This role will be required to float between South Sanford, Downtown Sanford and York Branches. Elevate your career and make a difference—apply today! Atlantic is an Equal Opportunity Employer Requirements What You Bring to the Table: We’re not just looking for skills, we’re looking for someone who shares our commitment to serving our community. Here’s what helps you stand out: 1–3 years of customer service experience. At least one year of experience in a teller role within a Bank/Credit Union. A natural problem solver who thrives in a fast-paced environment. An eye for detail, balancing your cash drawer and ensuring all tasks are done with precision. Willingness to travel to branches when needed. High school diploma or equivalent.

Responsibilities

As a Member Service Representative II, you will handle transactions and assist members with their financial needs while building lasting relationships. You will also ensure compliance and security, maintain financial integrity, and support branch operations.