Member Service Representative - Part-time at Greater Lowell YMCA

Oconomowoc, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Experience, Problem Solving, Cash Handling, Written Communication, Verbal Communication, Computer Literacy, Software Navigation

Industry

Non-profit Organizations

Description

Looking for a part-time position in a welcoming, healthy, and community-focused environment? Join our team! As a Member Service Representative, you'll be one of the first people our members and guests interact with, helping create a positive and welcoming experience for everyone who walks through our doors. In this role, you'll provide exceptional customer service, assist with memberships and program registrations, maintain accurate records, and support the daily operations of our member services team. Benefits include a FREE staff membership! SCHEDULE: * Part-time hours available, including mornings, afternoons, evenings, and weekends. * Current scheduling needs are primarily weekday afternoons and evenings, with weekend shifts available. * Flexible scheduling will be discussed during the interview process WHY YOU'LL LOVE WORKING HERE: * FREE YMCA staff membership * Supportive and welcoming team environment * Flexible part-time scheduling * Opportunity to make a positive impact in your community * Professional development and training opportunities QUALIFICATIONS: * Minimum 2 years customer service and administrative experience or education in business administration, preferred. * Attention to detail and accuracy, ability to work independently, and problem solve. * Strong knowledge of computers, telephones, navigate software, basic office equipment, cash handling and professional written and verbal communication skills. * Certifications that must be obtained and maintained within first 90 days: Child Abuse Prevention, Blood borne Pathogens, Hazard Communication. * Willingness to attend meetings, training, and obtain additional certification as requested. CLICK HERE [https://reclique-core-glacial.s3.amazonaws.com/wp-content/uploads/2025/04/22113731/Member-Service-Representative.pdf] for complete position description. The YMCA is a leading non-profit organization committed to strengthening community through Youth Development, Healthy Living, and Social Responsibility. If you're passionate about helping others and creating a positive member experience, we'd love to hear from you. Apply today and join our team!

Responsibilities

Provide exceptional customer service as the first point of contact for members and guests. Assist with membership processing, program registrations, and the maintenance of accurate records.