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Member Service Representative/Teller at Cross Valley Federal Credit Union
Wright Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

18.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Cash Handling, Transaction Processing, Cross-selling, Communication, Interpersonal Skills, Organizational Skills, Detail-oriented, Computer Skills, Confidentiality, Problem Solving

Industry

Financial Services

Description
Description Job Description: Member Service Representative/Teller We are seeking a highly motivated and customer-oriented individual to join our team as a Member Service Representative/Teller. In this role, you will be responsible for providing exceptional service to our members and assisting them with their financial needs. Responsibilities: - Greet members and provide excellent customer service in a friendly and professional manner - Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments - Identify opportunities to cross-sell products and services to meet members' financial needs - Respond to member inquiries and resolve any issues or concerns in a timely and effective manner - Maintain a thorough understanding of credit union products and services - Adhere to all policies and procedures to ensure compliance with regulations and internal controls - Perform other duties as assigned We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity. Requirements Requirements: - High school diploma or equivalent - Prior experience in a customer service or cash handling role preferred - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Detail-oriented with strong organizational skills - Basic computer skills and ability to learn new software quickly - Ability to maintain confidentiality and handle sensitive information
Responsibilities
The Member Service Representative will provide exceptional customer service by processing financial transactions and assisting members with their needs. They are also responsible for identifying cross-selling opportunities and maintaining compliance with credit union policies.