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Member Service Representative/Teller at Cross Valley Federal Credit Union
Plains Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

18.0

Posted On

10 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Cash Handling, Cross-selling, Communication, Interpersonal Skills, Organization, Computer Skills, Confidentiality, Transaction Processing

Industry

Financial Services

Description
Description Job Description: Member Service Representative/Teller Full time We are seeking a highly motivated and customer-oriented individual to join our team as a Member Service Representative/Teller. In this role, you will be responsible for providing exceptional service to our members and assisting them with their financial needs. Responsibilities: - Greet members and provide excellent customer service in a friendly and professional manner - Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments - Identify opportunities to cross-sell products and services to meet members' financial needs - Respond to member inquiries and resolve any issues or concerns in a timely and effective manner - Maintain a thorough understanding of credit union products and services - Adhere to all policies and procedures to ensure compliance with regulations and internal controls - Perform other duties as assigned We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity. Requirements Requirements: - High school diploma or equivalent - Prior experience in a customer service or cash handling role preferred - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Detail-oriented with strong organizational skills - Basic computer skills and ability to learn new software quickly - Ability to maintain confidentiality and handle sensitive information - Must be able to work flexible hours and Saturdays
Responsibilities
The role involves providing exceptional customer service to credit union members and accurately processing financial transactions. Additionally, the representative identifies opportunities to cross-sell products and resolves member inquiries efficiently.