Member Service Representative / Teller at Financial Staffing Resources, Ltd.

Farmers Branch, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

19.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Teller Transactions, Customer Service, Cash Handling, Balancing, Online Banking Support, Mobile App Support, Debit Card Services, Credit Card Services, Bill Pay, Loan Application Processing, Account Maintenance, Check Processing, Federal Reserve Scanning, Phone Etiquette, Accuracy, Efficiency

Industry

Staffing and Recruiting

Description

Company Description FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly match our candidates talent to our clients need for any all staff levels within the credit union organization, from teller to CEO we can make it happen for you. Job Description HIRING: Member Service Representative / Teller If you are someone who thrives on helping people and takes pride in delivering friendly, accurate and efficient service, this could be a great fit. This role is the face of the branch, providing exceptional service to walk up members while supporting the full Farmers Branch team. What You Will Do You will be responsible for delivering fast, accurate teller transactions and creating a welcoming experience for every member interaction. In addition, you will: • Perform teller transactions at the teller counter • Answer incoming phone calls promptly and professionally • Assist with balancing and replenishing the ATM and cash vault • Support members with Online Banking, Mobile App access, Debit Cards, Credit Cards, Bill Pay and other deposit account services • Assist members with lending needs, including receiving loan applications, answering questions and helping close loans • Process address changes, account adjustments and other account maintenance requests • Process check orders and reorders • Maintain the Farmers Branch service totals spreadsheet • Mail daily overdraft letters and repayment plan documents • Scan checks daily for Federal Reserve processing • Provide backup support to the Farmers Branch Teller II and team members at other branches as needed • Complete additional duties as assigned by supervisors This position plays a vital role in supporting both members and internal departments, ensuring smooth daily operations and a consistently high level of service. Qualifications Previous teller experience preferred. Cash handling/balancing experience required. Additional Information What We Offer: $17-19/hr Monday - Friday 8:15AM - 4:30PM, NO Saturdays FREE medical, dental, vision, long term disability and group life coverage for employee 401K with an 6% + employer match Paid time off and paid holidays Stable, mission driven credit union environment

Responsibilities

The role involves delivering fast, accurate teller transactions and creating a welcoming experience for every member interaction at the teller counter. Responsibilities also include supporting members with various account services, assisting with lending needs, and maintaining operational tasks like ATM balancing and check scanning.