Member Service Specialist I - Floating Teller at America's Credit Union

, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

30.93

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Problem-Solving, Communication, Team Player, Flexibility, Organizational Skills, Retail Experience, Computer Skills

Industry

Financial Services

Description

Job Details Job Location: Yelm Branch - Yelm, WA Position Type: Part-Time; 38 Hours Education Level: High School or GED Salary Range: $18.50 - $30.93 Hourly Job Shift: Day Job Category: Customer Service Member Service Specialist I Founded in 1954 as the Fort Lewis Federal Credit Union, ACU has a proud history of serving civilian federal employees, military personnel, and their families. Today, we welcome civilians and armed forces members across the Northwest. Our mission remains to provide a valuable alternative to commercial banks, guided by our core values of dedication, service, and integrity. If you're passionate about making a difference and eager to grow with us, come work at ACU and help shape the future of our community!! Ready to dive into a rewarding banking career? We have an awesome opportunity for a Floating Teller or a Member Service Specialist I (MSSI) as we call it. You'll have the opportunity to work in all thirteen branches of our credit union, growing and learning along the way. If you've got six months of cash handling experience and love a good challenge, we want you on our team! What you'll do: Help credit union members with transactions Handle savings, loans, checks, and more Balance cash like a pro Be a team player and learn new things in meetings and training sessions Share your excitement for our products and services with members Branch Hours Monday - Friday: 9:00am - 5:30pm Saturday- 10:00am-2:00pm The pay range: $18.50 - $30.93. Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time. An applicant with six months of cash handling and customer service experience can expect to start at $18.50 per hour. The target hiring range for this role is $18.50-$25.74. What you need: High school diploma or equivalent Six months to one year of cash handling experience Must be bondable What you'll bring: Some retail or cash-handling experience Quick and accurate computer skills Friendly and great with people – you'll make members feel welcome Problem-solving skills Good at writing and communication Motivated and organized Flexibility to handle different branches like a pro What we offer: Generous PTO (Paid Time Off) 11 Paid holidays Paid Bereavement Leave Paid Jury Duty leave Training and advancement opportunities 401k with match up to 6% Mortgage discounts Paid volunteering at ACU sponsored events Bonus opportunities Company paid long term disability and life insurance Full Medical, Vision and Dental benefits Annual employee event for all staff and their families Employee Assistant Program (EAP) and more! Grow with us: We'll help you grow with awesome training programs: Teller Essentials (complete within 30 days) – get those basics down! Product Fitness (within 6 months) – unleash your selling powers! MSR Advance Program (within 1 year) – master member service! BAI training courses – become a banking champ! Join our crew: Ready to set sail on a banking adventure? Apply now for the Floating Teller position. Let's make waves together and create an exciting future in banking! ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer. As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law. Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.

Responsibilities

Help credit union members with transactions and handle savings, loans, checks, and more. Balance cash and share excitement for products and services with members.