Member Services Associate at Stevens Point Area YMCA
Stevens Point, Wisconsin, United States -
Full Time


Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

10.17

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Microsoft Office, Proactive, Communication, Leadership, Training, Multitasking, Listening, Caring, Respect, Responsibility, Honesty

Industry

Individual and Family Services

Description
Description Pay: $10.17/ hour Work Schedule: Part time hours available. Shifts are flexible, with a goal of consistency. Share your enthusiasm and customer-focused work with our members by providing timely and accurate information to members and guests. Assist Member Services Director in creating and implementing member-focused policies and procedures. Facilitate training while providing leadership to Member Services Associates. Process accurate day to day operations such as registrations, sales, and refunds. Requirements Qualifications: Established history of positive customer service experience. Skilled in use of Microsoft Office. Proactive in seeking answers to member and guest inquiries. Ability to thrive in a fast paced environment. Comfortable managing multiple tasks simultaneously. Strong communication skills, with a “listen-first” mentality. Willingness to help others – members, guests, and coworkers. Consistently displays our core values: Caring, Respect, Responsibility, and Honesty.
Responsibilities
Provide timely and accurate information to members and guests while assisting the Member Services Director in creating member-focused policies. Process day-to-day operations such as registrations, sales, and refunds.
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