The Movement Park is a community dedicated to creating powerful, positive movement experiences for all ages. We are a team that shapes culture, builds confidence, and helps others grow, guided by our mission to foster a lifelong, positive relationship with movement through the spirit of parkour, at any age and every ability level.

POSITION SUMMARY:

This is a mid-level leadership position for someone who thrives on systems, service, and supporting a growing team. You’ll independently manage front desk operations, maintain facility organization, support client relationships, and serve as a go-to problem solver.
This is not a passive front desk job — it’s for someone with hustle, initiative, and the ability to manage details while delivering great experiences.

REQUIREMENTS:

• 1+ year of experience in reception, administration, or customer service
• Proficient with Google Workspace and digital tools
• Strong communicator with leadership potential
• Able to reliably work evenings and Saturdays — no exceptions
• High attention to detail, time management, and initiative
• Self-directed and comfortable working independently
• Willing to stay long-term and grow with the business
• CPR & First Aid certification (or willingness to obtain in 30 days)

• Oversee daily front desk operations
• Ensure accurate check-ins, bookings, and customer communications
• Train, mentor and monitor lower level staff
• Accountable for team success and establishing performance KPIs.
• Create, Maintain and improve front desk systems and procedures
• Create, Maintain and improve physical and digital organizational systems
• Monitor customer satisfaction and identify areas for improvement
• Assist with sales, marketing tasks, and event prep
• Merchandise purchases and sales
• Lead customer engagement and retention efforts
• Track inventory and manage supply requests