Member Services Manager - Atlantic Region at First Nations Finance Authority
Remote, British Columbia, Canada -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

105000.0

Posted On

10 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

How To Apply:

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Responsibilities
  • Outreach: Identify and pursue opportunities for potential membership engagement through various mediums (calls, presentations, conferences, speaking opportunities, etc.)
  • Education and Product Familiarity: Become comfortable with FNFA’s current and future product and service offerings and the legislation we operate under to educate and inform potential and current members.
  • Membership: Helping potential members through the membership process including document preparation.
  • Lending Services: Assisting current and potential members through the borrowing process including document preparation and collaborating with other departments through the process. Ensure annual compliance with borrowing agreements.
  • Investment Services: Have a high-level understanding of our current offering and collaborate with other departments to assist members through the investment decision process.
  • Relationship Management: Keep in regular communication with members, participating in events, etc. and keep apprised of related news and opportunities to maintain relationships with our members. Update members on new products that might fit their needs, rate changes, etc.
  • Collaborate with other departments: Collaborate with cross-functional teams to best provide informative and efficient service to current and potential members
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