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• Great career paths and development within an entrepreneurial organisation

• Opportunity to make a real difference to our community
• Free gym membership
• Potential to earn commission for your results
  This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leaving lasting positive impressions

Skills & Attributes:

• Positive, friendly, helpful and energetic work style
• Computer literacy, familiarity with software packages and point of sale systems
• Experience in the leisure industry is desirable.
• Current First Aid Certificate (Workplace Level 2).
• Current CPR Certificate.
• Police Check upon onboarding
• Working with Children Check or equivalen

Our Customer Service team are the heart of our business providing important services such as Reception, Merchandising and Sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service team is to deliver first class services to our customers ensuring it’s in line with our Mission, Vision and Values. We are looking for staff with availability to work early mornings, Monday to Friday (5 am - 10 am).

Key areas of responsibility include:

• Provide excellent customer service to all customers, both in person and over the telephone
• Apply sound cash handling principals and use of Point of Sale (POS) systems
• Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
• Promote the centres services and programs to customers and accept customer bookings and enrolments
• Develop and maintain good working relations with customers
• Promote and exercise good public relations at all times
• Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:

• Positive, friendly, helpful and energetic work style
• Computer literacy, familiarity with software packages and point of sale systems
• Experience in the leisure industry is desirable.
• Current First Aid Certificate (Workplace Level 2).
• Current CPR Certificate.
• Police Check upon onboarding
• Working with Children Check or equivalent

Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset are encouraged to apply!
If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment, we want to hear from you!