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Member Services Representative at Bulkley Valley Credit Union
Smithers, British Columbia, Canada -
Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

62412.0

Posted On

04 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cash Handling, Member Services, Financial Advice, Relationship Management, Needs Analysis, Product Promotion, Communication, Organization, Prioritization, Adaptability

Industry

Banking

Description
Bulkley Valley Credit Union, serving over 16,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service. If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will be responsible for processing routine cash and non-cash related member transactions and responding to member requests via telephone, electronic and digital channels. You will build and manage relationships with our members and provide them with trusted financial advice. You will analyze member needs and assist members to utilize the product or service which best meets those needs by outlining benefits and alternatives and advising on the best match. You will recognize member opportunities and take appropriate actions to promote credit union products and services and refer to other staff where appropriate. The successful candidate should have a minimum of a high school diploma, one to two years of post-secondary education in the business discipline would be preferred. An individual with a combination of education and/or experience, preferably with cash experience, will also be considered.. You should be adaptable, organized and have the ability to prioritize and thrive in an environment of ongoing change. Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.
Responsibilities
Process routine cash and non-cash member transactions across various digital and physical channels. Build member relationships by providing trusted financial advice and promoting appropriate credit union products.