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Member Services Representative at Crunch Canada WG BRAMPTON FITNESS INC PW20215
Hagerstown, Maryland, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

15.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Membership Sales, English Fluency, Computer Skills, Communication, Retail Sales, Scheduling, Professionalism

Industry

Wellness and Fitness Services

Description
Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills willingness to take initiative Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services: tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Meetings: Monthly or Weekly Department Meetings Employee Training Meetings

How To Apply:

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Responsibilities
The representative is responsible for managing member check-ins, handling phone inquiries, and maintaining a welcoming club atmosphere. Additionally, they perform membership and retail sales while scheduling services and processing payments.