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Member Services Representative at Crunch CanadaGalt

San Rafael, California, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

19.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Computer Skills, Communication, Professionalism, Membership Sales, Retail Sales, Scheduling, Payment Processing

Industry

Wellness and Fitness Services

Description

Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services: tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Meetings: Monthly or Weekly Department Meetings Employee Training Meetings

How To Apply:

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Responsibilities

Key duties involve membership sales, greeting and checking in all members and guests, handling messages on club software, and answering phones professionally. The role also requires facilitating member requests, selling retail products, and managing payments for services like tanning.