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Member Services Representative at Crunch Fitness - Lakewood

Lakewood, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Membership Sales, Customer Service, Communication, Retail Sales, Computer Skills, Professional Disposition, Organizational Skills, Teamwork

Industry

Wellness and Fitness Services

Description

Benefits: Bonus based on performance Company parties Employee discounts Flexible schedule Free uniforms Training & development Wellness resources Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services: tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Reports to: General Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Meetings: Monthly or Weekly Department Meetings Employee Training Meetings

Responsibilities

The Member Services Representative is responsible for greeting members and guests, checking them in, and facilitating member requests. They also handle membership sales, answer phones, and maintain a welcoming atmosphere.