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Member Services Representative at Crunch Fitness - Lakewood

Lakewood, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

20.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Communication, Computer Skills, Retail Sales, Scheduling, Phone Etiquette, Administrative Support

Industry

Wellness and Fitness Services

Description

Benefits: Training & development Wellness resources Bonus based on performance Employee discounts Schedule & Availability We're looking for a dependable, friendly individual who enjoys working with people and creating a welcoming environment for our members. Previous customer service or sales experience is a plus, but we're happy to train the right candidate. Benefits: Complimentary Peak Gym Membership Monthly performance bonus opportunities Employee discounts on products and services Free uniforms Free CECs & CEUs, discounted NASM certification, and CPR training Ongoing training and development Wellness resources Consistent evening schedule with weekends free Responsibilities: Help prospective members find the membership option that best fits their goals. Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services: tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Requirements: Fluent in English Proficient reading and writing skills Computer Skills

Responsibilities

The representative is responsible for greeting members, managing check-ins, and assisting prospective members with membership options. They also handle retail sales, schedule services, and maintain a clean, welcoming club environment.