Member Services Representative at Tech Systems

, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

21.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Data entry, Medical terminology, Healthcare industry, Call center, Customer support, Project management, Help desk, HMO insurance knowledge, Inbound calls, Scanning, Filing, Faxing

Industry

IT Services and IT Consulting

Description

Hiring Member Service Reps to work with a well-known Medical Group in West Hills, CA! $21/HR with potential for raises down the line M-F first shift Must have at least 1 year of medical experience Must have at least 6 months of experience taking inbound calls Bilingual in Spanish is a plus! Description Candidates must have at least 1-2 years of healthcare experience and clear understanding of how HMO Insurance work. Receives incoming calls through phone queues involving multiple issues from Members and Health Plans. Maintains or exceeds quality and productivity standards of a minimum of 50+ calls per day with matching documentation. Previous healthcare experience coming from a Production Enviorment. Ideal candidate will have at least 2 years of experience in a customer service role. Skills customer service, data entry, medical terminology, healthcare industry, Call center, Customer support, Project management, Help desk Top Skills Details customer service,data entry,medical terminology,healthcare industry Additional Skills & Qualifications Medical Office Support, Scanning, Filing, Faxing Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Los Angeles, CA. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Los Angeles,CA. Application Deadline This position is anticipated to close on Apr 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Responsibilities

The representative handles incoming calls from members and health plans regarding various issues while maintaining documentation standards. They are expected to manage a minimum of 50 calls per day within a production environment.