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Member Services Representative (Weekends) at Elite Fitness

Seymour, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Membership sales, Communication, Phone etiquette, Retail sales, Scheduling, Cash handling, Facility maintenance, Organization, Interpersonal skills

Industry

Wellness and Fitness Services

Description

Benefits: Flexible schedule Free uniforms Training & development Special Skills: Strong customer service skills Responsibilities: Membership Sales. Greet all members & guests with a smile and wish them well as they exit the club. Check in all members and guests in accordance with company procedures. Facilitate any messages on club software at member check-in. Answer phones in courteous, helpful, professional manner. Communicate special events to members and guests. Maintain an atmosphere which makes members feel welcome. Facilitate all member requests or forward to a manager. Maintain professional disposition at all times. Sell retail products. Schedule member services: tanning, etc. Facilitate payment of member services in accordance with company procedures. Know club facility, services, and schedules. Maintain a clean and organized work area. Assist in all projects as delegated by club management. Follow all policies and procedures in the Employee Handbook. Opening and closing duties. Meetings: • Monthly or Weekly Department Meetings • Employee Training Meetings

Responsibilities

The representative is responsible for greeting members, managing check-ins, and facilitating membership sales and service scheduling. They also handle phone inquiries, maintain a clean work environment, and assist with club projects as directed by management.