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Member Services Specialist at Hometown Health Center

, , -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Computer Skills, Organization, Teamwork, Problem Solving, Interpersonal Skills, Facility Monitoring, Class Check-ins, Event Support

Industry

Medical Practices

Description

Join the team at our brand‑new Wellness Center! We’re looking for a friendly, energized, people‑oriented Member Services Specialist to help create a welcoming experience for every member and guest who walks through our doors. If you love supporting others, enjoy a fast‑paced environment, and want to be part of a wellness‑focused community, we’d love to meet you! What You’ll Do As a Member Services Specialist, you will: * Be the welcoming face of the Wellness Center * Greet and check in members and guests * Help keep our fitness and community spaces clean, organized and member‑ready * Support daily operations and answer member questions * Assist with class check‑ins, events and community programs * Provide great customer service and help members feel supported * Help monitor facility use and ensure a safe, positive environment What We’re Looking For * Strong customer service skills and a friendly, professional attitude * Good communication and basic computer skills * Reliability, teamwork and a commitment to a positive member experience * Ability to stay organized and handle multiple tasks * Comfort working with diverse individuals and families * Previous customer service experience (wellness, fitness, hospitality, or healthcare is a plus!) Requirements * High school diploma or equivalent * CPR/First Aid certification or willingness to obtain Why Join Us? You’ll be part of a mission‑driven organization committed to health, wellness and community. This is an exciting opportunity to help shape the member experience in our new Wellness Center right from the start.

Responsibilities

The Member Services Specialist will serve as the welcoming face of the Wellness Center, responsible for greeting and checking in members and guests. They will also support daily operations, assist with class check-ins and events, and help maintain clean, organized, and member-ready fitness and community spaces.