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Member Services Team Member at Barton & Gray LLC
Portsmouth, New Hampshire, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

52500.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Professional Demeanor, Multitasking, Detail Oriented, Organizational Skills, Communication Skills, Writing Skills, Phone Etiquette, Independent Work, Teamwork, Computer Skills, CRM Tools, Macintosh Applications

Industry

Travel Arrangements

Description
Job Summary:  Barton & Gray Mariners Club is looking to add another dynamic individual to join our Member Services team to assist our Club Members with yacht reservations, curated outing experiences, and high-touch customer service. This position is based out of Portsmouth, NH and is not a remote position.  Responsibilities:  * Member communications via phone, text, and email * Scheduling Member outings via proprietary Club software * Planning for and ensuring a pleasant, fun experience * Organization of catering orders with preferred vendors * Making restaurant and dock reservations and handling other member requests * Harbor destination research and updating databases * General administrative duties as necessary * Other duties as assigned by management.  Required Skills & Abilities: * Professional demeanor * Ability to multitask * Detail oriented * Excellent organizational skills * Excellent communication and writing skills * Pleasant phone etiquette * Ability to work independently and within team environment * Excellent computer skills and effective use of CRM tools * Flexible schedule, including weekends, rotating nights & holidays Education and Experience: * College degree or related experience * Hospitality experience a plus * Competence in Macintosh applications or willingness to learn * Strong references
Responsibilities
The role involves managing member communications and scheduling yacht reservations and curated outings using proprietary software. Additional duties include coordinating catering, making reservations, and performing general administrative tasks.