Member Success Coordinator at Montana Hospital Association

Helena, Montana, United States -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Sales, Marketing, Program Coordination, Healthcare Recruitment, Data Tracking, Event Coordination, Storytelling, Trust Building, Community Engagement, KPI Tracking, Digital Marketing, Publications, Collaboration, Advocacy, Strategic Planning

Industry

Hospitals and Health Care

Description

Description Love connecting people, solving problems, and cheering on great work? The Member Success Coordinator is a relationship-driven role at the intersection of healthcare, workforce development, and partnerships. This hybrid role blends sales, marketing, and program coordination with travel across Montana to meet members in the communities they serve. You’ll serve as an advocate for Montana hospitals, MHA Ventures’ Endorsed Partners, and the Association—helping members succeed through recruitment support, strategic marketing, and meaningful partner engagement. This role is ideal for someone who thrives on building trust, telling great stories, and turning connections into long-term value. This is your chance to make a difference while growing your career. Sales & Marketing Manage relationships with MHA Ventures Endorsed Partners. Develop and execute marketing strategies, facilitate partner-member engagements, and oversee promotional materials and digital channels. Track KPIs and member benefits using CRM/spreadsheet tools. Healthcare Recruitment & Program Coordination Recruit qualified healthcare workers for MHA Connections members. Promote MHA Connections members at career fairs, meetings, conferences, and webinars. Coordinate, organize, maintain, and prioritize MHA Connections program responsibilities, data, and deliverables. Publications/Media Create and maintain marketing collateral. Support webinars, round tables, trade shows, and other events. Prepare reports and contribute to strategic planning. Requirements Associate’s degree required and at least 1 year of experience in healthcare, recruitment, sales, marketing, or program coordination, or an equivalent combination of education and experience. Bachelor’s degree preferred. Travel Requirement: Ability to travel regularly, including some overnight travel (up to approximately 50% of work time) Valid, unrestricted Montana driver’s license required Work Location: Hybrid with at least one day per week at the MHA office located in Helena. Benefits Employer PAID medical, dental, and vision insurance for employees Employer contribution to Health Savings Account (HSA) or Montana Medical Savings Account (MSA) Flex Savings account 401(k) Very generous 401(k) contribution after 2 years of employment Employer PAID Life Insurance Paid time off Holidays: Enjoy 7 paid holidays per year, with an additional paid office closure between Christmas Day and New Year's Day. Employee Assistance Program Position Opening Date: February 3, 2026 Position Closing Date: March 5, 2026

Responsibilities

The Member Success Coordinator manages relationships with endorsed partners and recruits qualified healthcare workers for members. This role also involves developing marketing strategies and coordinating program responsibilities.