Membercare Assistant (casual)
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!

As a Membercare Assistant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

• General cleaning of all areas
• Deep cleaning around the club
• Report lost property, accidents, maintenance issues, or other incidents
• Ensure guests are welcomed and prompt assistance provided when needed
• Maintain professionalism with members at all time
• Ensure compliance with all health and safety regulation

A Membercare Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong interpersonal skills
• Committed to delivering a high level of customer service
• Ability to work in a consistently professional and helpful manner
• Excellent grooming standard