Members' Lounge Manager at The Lensbury
Teddington, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Oct, 25

Salary

33000.0

Posted On

02 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership Skills, Communication Skills, Customer Service

Industry

Hospitality

Description

Job Ref: TLH1218
Branch: The Lensbury
Location: The Lensbury, Teddington
Salary/Benefits: Up to £33,000 DOE plus service charge, team member discounts on property and across L+R hotels, EAP and much more!
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 27/03/2025
Closing date: 10/05/2025
About us
Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.

Responsibilities

THE ROLE

We are looking for a dynamic and personable Members’ Lounge Event Manager to lead and manage our exclusive, members-only café and deli. This role requires a high-energy, creative leader who can build relationships, drive revenue, and create unforgettable experiences for our valued members. You’ll manage day-to-day operations, lead the team, and bring fun and engagement into every aspect of our service.

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

  • Proven experience in café, hospitality, or high street coffee shop management; ideally in a high-end or members-only environment.
  • Strong background in customer service, with the ability to build relationships and engage members.
  • Event planning and management experience, with a focus on creating fun and engaging experiences.
  • A keen business sense, with the ability to drive sales, manage budgets, and report on performance.
  • A passion for food, drink, and delivering a premium experience to members.
  • Excellent leadership skills, with the ability to inspire and motivate a team.
  • Outstanding communication skills and the ability to connect with people from diverse backgrounds
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