JOB DESCRIPTION: MEMBERSHIP AND COMMUNICATIONS COORDINATOR (PART-TIME)

About Us: The Niles Chamber is a vibrant organization dedicated to fostering a strong business community in the Niles area. We are committed to supporting local businesses, promoting economic growth, and creating networking opportunities for our members. We are seeking a motivated and organized individual to join our team as a Membership and Communications Coordinator on a part-time basis.
Position Overview: We are looking for a proactive and detail-oriented individual to manage our membership activities and enhance our communication efforts. The Membership and Communications Coordinator will play a crucial role in maintaining strong relationships with our members and ensuring that our communication channels effectively promote our organization’s activities and events.

QUALIFICATIONS:

• A high school diploma or equivalent; a degree in communications, marketing, business, or related fields is a plus.
• Strong written and verbal communication skills.
• Proficiency in using email marketing platforms and social media management tools a plus.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Basic graphic design skills and familiarity with tools like Canva or Adobe Illustrator.
• Prior experience in membership management, communications, or related roles is preferred.

• Membership Management:
• Process new member applications.
• Maintain an updated membership database and ensure accurate record-keeping.
• Respond promptly to member inquiries and provide exceptional customer service.
• Collaborate with the team to develop strategies for increasing membership and member engagement.
• Assist in organizing membership events and networking opportunities.
• Communication:
• Create and send out weekly emails to members, including event invitations, updates, and relevant news.
• Develop content for our social media platforms, including Facebook and Instagram.
• Monitor and respond to comments and messages on social media in a timely and professional manner.
• Work closely with the team to develop communication campaigns that align with the chamber’s goals.
• Collaborate with various committees to gather information and insights for communication materials.
• Content Creation:
• Write compelling and concise content for newsletters, social media posts, and website updates.
• Create visually appealing graphics, images, and videos to accompany communications.
• Ensure all content is consistent with the chamber’s messaging.
• Analytics and Reporting:
• Track engagement metrics for emails and social media posts and provide regular reports.